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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time පැය 2 මිනිත්තු 9
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FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
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Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FIOS: How to create and manage geofences?
FIOS: How to create and manage geofences?
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FiOS is a fleet management system to track private vehicles and commercial fleets. Among other things, the system offers the “Geofences” module to track vehicle activity within or outside certain territories.

This video explains how to:

- Create a geofence – the restricted territory on the map
- Configure a geofence – select color, type, radius
- Mark long roads with geofences
- Create geofences from vehicle tracks
- Use geofences to solve real-life tasks

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HAZER Tutorials
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HAZER: Schedule reports
HAZER: Schedule reports
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. You can track sensor values in real-time or in reports. HAZER can automatically send reports to your email. This video explains how to schedule reports, including:

How to view scheduled reports?
How to enable and disable scheduled reports?
How to create scheduled reports for one or multiple sensors?
How to create a detailed schedule?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
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HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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HAZER: How to create sensor widgets?
HAZER: How to create sensor widgets?
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HAZER is the IoT platform to track sensors and other IoT devices on your laptop or smartphone.

HAZER displays each sensor as a colored widget. It shows real-time sensor values and changes color if critical variations or deviations from the norm occur.

This video explains how to:

- Create widgets of various types.
- Properly configure the sensors.
- Organize the HAZER Dashboard to track multiple sensors.
- Monitor sensors via charts and graphs.

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EPORT Tutorials
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EPORT: How to create a transport product in the 3PL software?
EPORT: How to create a transport product in the 3PL software?
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EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.

This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:

- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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EPORT: Creating orders with multiple points
EPORT: Creating orders with multiple points
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EPORT is the software for 3PL service providers that allows managing orders, carriers, customers, drivers, and transport in one interface. It offers order management, GPS tracking, billing, routing features, and much more.

This video explains how to manage delivery orders, including:

- Creating logistics orders with multiple stop points;
- Checking estimated mileage and cost per kilometer;
- Combining orders for optimized delivery;
- Backhauling orders.

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GOFER Tutorials
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

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GOFER: Summary report
GOFER: Summary report
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GOFER is an Uber-like platform to manage company cars and business rides. It offers one-click car booking, employee tracking outside the office, and company fleet usage analytics.

This video shows how to create a summary report, showing the details of each completed trip, including:

- The passenger and the vehicle
- Trip purpose
- When and where the ride started and ended
- Distance traveled and payment to the driver
- Comments by employees, managers, dispatchers about the ride
- Confirmations for booking the vehicle

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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
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GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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