KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time පැය 2 මිනිත්තු 9
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FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Search Tool: How to find any object in the system?
FiOS Search Tool: How to find any object in the system?
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See how to find any vehicle in the system, on the map, and add it to the monitoring work list.

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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
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Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

HAZER Tutorials
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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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HAZER: Schedule reports
HAZER: Schedule reports
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. You can track sensor values in real-time or in reports. HAZER can automatically send reports to your email. This video explains how to schedule reports, including:

How to view scheduled reports?
How to enable and disable scheduled reports?
How to create scheduled reports for one or multiple sensors?
How to create a detailed schedule?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to create a monitoring Dashboard?
HAZER: How to create a monitoring Dashboard?
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HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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EPORT Tutorials
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EPORT: System login and interface overview
EPORT: System login and interface overview
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EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: KPI Dashboard
EPORT: KPI Dashboard
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EPORT is the software for 3PL service providers. It allows managing carriers, customers, drivers, cargo on a single screen. This video features 3PL KPI Dashboards, including:

1. How to access the Dashboard?
2. How to filter KPIs by a client, vehicle, operation, etc.?
3. How to compare KPIs for different periods?
4. How to view order statistics: unassigned, total, delivered, in transit, canceled, etc.?
5. How to manage 3PL costs?

Need more information? Request a live demo on https://www.kloudip.com/eport.

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EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
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EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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GOFER Tutorials
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
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GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
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GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: Dispatcher's approval for car booking
GOFER: Dispatcher's approval for car booking
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GOFER is an Uber-like platform for business rides. It automates company fleet management and makes operations more transparent via:

- Car booking on your smartphone or laptop
- Fleet utilization analysis
- Payments to drivers and fleet expense management
- Employee control outside the office

This video explains how to request and get a dispatcher’s approval for a business ride, including:

- How to view all vehicle requests?
- How to edit car bookings – vehicle type and class, date and time, purpose, and payer?
- How to confirm or reject the ride?
- How to add dispatchers’ comments?

Need more information? Request a live demo via the chat in the lower right corner.

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