KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time පැය 2 මිනිත්තු 9
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FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
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To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Maps: How to watch all units on the map?
FiOS Maps: How to watch all units on the map?
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You can track all your vehicles online on the map. See how to effectively monitor dozens of units on one screen.

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HAZER Tutorials
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HAZER: Schedule reports
HAZER: Schedule reports
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. You can track sensor values in real-time or in reports. HAZER can automatically send reports to your email. This video explains how to schedule reports, including:

How to view scheduled reports?
How to enable and disable scheduled reports?
How to create scheduled reports for one or multiple sensors?
How to create a detailed schedule?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: Organization statistics
HAZER: Organization statistics
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HAZER is the IoT platform to track sensors and counters in vehicles and buildings. You can monitor any number of sensors in real-time, view analytics in reports, receive online notifications, and create separate monitoring dashboards for every room, vehicle, and facility.

This video explains where to find the insights into how your organization uses the IoT platform – all your sensors, reports, notifications, monitoring dashboards, system managers, and administrators.

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to organize widget view?
HAZER: How to organize widget view?
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HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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EPORT Tutorials
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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
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EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT: Creating orders with multiple points
EPORT: Creating orders with multiple points
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EPORT is the software for 3PL service providers that allows managing orders, carriers, customers, drivers, and transport in one interface. It offers order management, GPS tracking, billing, routing features, and much more.

This video explains how to manage delivery orders, including:

- Creating logistics orders with multiple stop points;
- Checking estimated mileage and cost per kilometer;
- Combining orders for optimized delivery;
- Backhauling orders.

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GOFER Tutorials
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Summary report
GOFER: Summary report
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GOFER is an Uber-like platform to manage company cars and business rides. It offers one-click car booking, employee tracking outside the office, and company fleet usage analytics.

This video shows how to create a summary report, showing the details of each completed trip, including:

- The passenger and the vehicle
- Trip purpose
- When and where the ride started and ended
- Distance traveled and payment to the driver
- Comments by employees, managers, dispatchers about the ride
- Confirmations for booking the vehicle

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GOFER: How to use passenger mobile app?
GOFER: How to use passenger mobile app?
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GOFER is a platform to manage employee transportation and business rides. For passengers, it offers an Uber-like mobile app. Using it, an employee can book a company car in a few clicks. This video explains how to work with the mobile application, including:

- Log in to the app and edit your profile, as a passenger;
- Request a business or private trip on a company car;
- Track your request status and view ride history.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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